Getting Started
Set up your organization, create your first project, and configure your core defect categories in under 5 minutes.
- Creating a Project: Adding project metadata and unit boundaries.
- Uploading Drawings: Importing high-resolution PDF floorplans and elevations.
- Inviting Your Team: Adding inspectors, project managers, and trade contractors.
Using SnagSwift on Site
How to maximize inspection velocity using floorplan pins and AI assistance.
- Dropping Pins: Calibrating accurate defect coordinates on architectural plans.
- Using AI Assist: Turning quick site notes and photos into clear specifications.
- Inspecting Offline: Safe offline caching in signal-dead basement locations.
Account & Project Access
Manage practice users, export schedules, and govern contractor visibility.
- Contractor Scoping: Ensuring subcontractors only see items assigned to them.
- PDF & CSV Exports: Generating instant client defect schedules and close-out packs.
- Data Archival: Archiving completed projects while maintaining legal audit trails.
Contact Support
Need help with drawing scale calibration, team onboarding, or sync diagnostics?
Common Questions
Can contractors access SnagSwift without creating paid accounts?
Yes. We do not charge per contractor. When an inspector or main contractor assigns a defect, the trade receives an authenticated direct link to access the snag, view the photo/location, and submit photographic rectification proof for free.
What happens if internet connectivity drops on site?
SnagSwift is architected offline-first. You can continue inspecting, taking photos, dropping pins, and drafting descriptions. As soon as your device regains Wi-Fi or cellular signal, records sync safely in the background.
What drawing formats are supported?
Standard vector and raster architectural PDFs are supported up to large format A0/Arch E sizes. Crisp vector zooming ensures door numbers, room labels, and junction details remain legible.